‘Conflicting data’ and lack of strategic plan cited
The Coral Gables Fire Department has flunked a national assessment that evaluates the agency’s performance, response and delivery of fire emergency services to the community, resulting in the failure to get re-accreditation for the first time in decades.
But the mayor and the fire chief say it’s no big deal. The city can take the test again in about a year.
The department’s reaccreditation — which marks an agency’s commitment to excellence — was denied in April. Deferred is the official term. Which is government speak for denied for now.
In a very polite but unmistakably scathing letter, the Commission on Fire Accreditation International (that’s the big leagues, gente) let Fire Chief Marcos De La Rosa know that the Coral Gables Fire Department’s bid for reaccreditation was — how do we say this gently? — a big nananina.
People should not believe the hype at last week’s city commission meeting from De La Rosa, who acted like an administration cheerleader rattling off a far too long monologue of achievements — this many hires, that many fire stations built — and “the greatest fire enhancement since 1993.” He said that with a straight face. Just like how the department “led in the response and recovery of COVID.” Which was in 2020.
Shouldn’t they have more recent wins?
De La Rosa — who at one point wanted to fire 40% of the fire department as the fire chief in Hialeah (2009-2013) — was there at the request of Commissioner Melissa Castro, who fielded concerns after a story on the letter was published in the new, resurrected Coral Gables Gazette, which has already earned the ire and disapproval of Mayor Vince Lago — so you know they’re doing something right.
The fire chief said the deferral didn’t have any real life effect on the residents or businesses in the city. It does not affect insurance rates or the city’s ability to get grants, he said. That might be true. The city still has accreditation, after all. And insurance rates are based on the ISO (Insurance Service Office) classification, and the Gables is still a Class A.
But that’s completely irrelevant. Neither the letter nor the story mentioned insurance rates or grants.
And it seemed, from the language and tone of the statement that de la Rosa read from the podium, that his response was written by Lago himself.
“It is unfortunate that the very process that we use to push ourselves to be the best… is misrepresented with a political rhetoric of unsubstantiated allegations that have been presented time and time again in various venues,” De La Rosa read, adding that he was there “to address some of the allegations that were made in the post that were, frankly, made to create community concern and outcry.”
Read related: Coral Gables Mayor Vince Lago scores trifecta on post-election revenge tour
He was really there, however, to give Lago a match to light under the union leadership, specifically President David Perez, something the mayor has done repeatedly and increasingly as they have supported his political opponents. In a long-winded attack, Lago blamed Perez for disclosing the letter, which Perez told Political Cortadito on Wednesday that he knew nothing about until it was published in the Gazette. It doesn’t matter. This gives the mayor political cover to go after him. He even got his shiny new puppet, newly-elected Commissioner Richard Lara, who has been in office for ten minutes, to suggest Perez resign from the department if he was the one that leaked the letter.
Huh? This letter is supposed to be a secret? Of course it is. What else does Lara not want Gables residents to know?
Let’s blame everybody else and keep the attention away from the contents of the letter, shall we? Because the official letter from CFAI, which is posted below, speaks for itself. Here are some Ladra-picked highlights:
After reviewing the department’s self-assessment, community risk analysis, and so-called “strategic plan,” the CFAI team unanimously decided that they’d rather not waste the gas on a site visit. Not this year, thank you. Not with those documents.
“Supportive materials lacked detail,” wrote Jim White, CFAI program manager at the Center for Public Safety Excellence.
Translation? Y’all made it up and hoped we wouldn’t notice.
They also pointed out that the department still hasn’t implemented annual program appraisals they were already told to do in a prior recommendation. So, either nobody read the last report, or someone at Station 1 is allergic to calendars.
Then there’s the strategic plan — or should we say, the strategic suggestion list? According to CFAI, the Gables Fire Department’s plan is really just a mishmash of city-wide goals and some loose program ideas duct-taped together and labeled “strategy.”
Apparently, asking people what they want before writing goals would’ve helped, too. The department’s “stakeholder engagement” process was so informal, it probably involved someone shouting questions from the new public safety building to pedestrians across the street.
Wait, there’s more.
The “Community Risk Assessment/Standards of Cover,” which is supposed to show how the fire department protects actual people based on real risk, was riddled with inconsistencies and contradictions.
The planning zones? Not fully defined.
The benchmarks? Based on geography — not population density.
The data? “Conflicting” numbers about response times, call volumes, and demographics. Which is super comforting, especially if your house is on fire. Let’s hope and pray someone read the right spreadsheet.
Read related: Coral Gables police, fire union: Lying Vince Lago is no pal of public safety
And while the CFAI folks were gracious enough to offer a second chance — with a Sept. 30 deadline to update those shoddy documents (or, if they really can’t get it together, March 31, 2026) — it seems evident that unless the department brings receipts, references, and something resembling accuracy, this accreditation train won’t be making a stop in Coral Gables, even next year.
The city has been instructed to “track changes” between now and then, because, well, nothing says professional fire safety planning like Microsoft Word’s editing tools, am I right?
De La Rosa blamed the findings on the lack of documentation — a real Sherlock Holmes, here — and called the criticism “an administrative deferral that gave us more time to meet” requirements or criteria. “Specifically an internal departmental strategic plan and an enhanced community risk assessment.”
Oh? Is that all?
Pero, por supuesto, the fire chief didn’t address any of those concerns. His speech was more like a pep rally or campaign stump than an actual response to the issues raised in the letter. There was lots of talk about the “core mission” being public safety and the “public trust” that the men and women of the department hold dear. Lots of talk about the “Coral Gables brand,” which De La Rosa is quick to instill in every veteran and new recruit.
He even had stickers printed up to hand out.
De La Rosa also failed to mention any problems with the city’s newish $4 million computer-aided dispatch system, installed in 2023 that, sources say, could be the reason for the “conflicting data” and documentation issues.
But hey, now that the public is aware of and heated about the fire department’s performance and assessment, maybe it will spark some real discussion that isn’t a blame game and political theater.
Or maybe it all goes up in smoke.
Coral Gables Fire Department FL Letter of Deferral by Political Cortadito on Scribd
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